Student Grievance Redressal Cell

 
Faculty Members
Faculty Name Department Convenor/Member
Ms. Bhavya S Computer Science Convenor
Mr. Rakesh V Computer Science Member
All Coordinators - Members

Objective

Address and resolve grievances of students in a fair and transparent manner.

Responsibilities
  1. Receive and investigate student grievances related to academics, facilities, and other issues.
  2. Plan and propose necessary budget for grievance redressal activities.
  3. Organize awareness programs on grievance redressal procedures.
  4. Collaborate with relevant departments to resolve grievances promptly.
  5. Provide counselling and support for students with grievances.
  6. Maintain records of grievances and resolutions.
Things to Consider
  1. Ensure grievance redressal procedures are accessible and transparent.
  2. Promote a culture of trust and accountability within the college.
Protocol to be Followed
  1. The Convenor must use the committee seal on all circulars and documents issued by the committee.
  2. Announce grievance redressal procedures and updates well in advance through circulars and online platforms.
  3. Maintain detailed records of all grievances, investigations, and resolutions.
  4. Submit a statistical report on committee activities and achievements to the Principal at the end of each semester.
  5. Coordinate with the Timetable Committee to ensure grievance redressal activities do not disrupt regular academic activities.
  6. Ensure timely communication with students regarding grievance redressal guidelines and updates.
  7. Hold regular meetings with committee members to plan and review activities.
  8. Monitor and evaluate the effectiveness of grievance redressal procedures.
  9. Submit the meeting books on the 5th of every month.